ArabicAI

Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email address, password)
  • Profile information (learning preferences, goals, progress)
  • Payment information (billing address, payment method details)
  • Communications with us (support requests, feedback)
  • Learning data (lesson progress, conversation transcripts, vocabulary mastery)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your learning experience
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our platform
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your personal information
  • Object to processing of your personal information

7. Children's Privacy

Our service is designed for users of all ages, including children. For users under 13, we require parental consent before collecting personal information. Parents can review, modify, or delete their child's information at any time.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, though this may affect the functionality of our service.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@arabicai.com
Address: 123 Learning Street, San Francisco, CA 94105